Pennsylvania Security Guard Practice Exam 2026 - Free Security Guard Practice Questions and Study Guide

Dealing with a mentally disturbed person requires a careful and sensitive approach to ensure the safety of everyone involved, including the individual in crisis. The correct response emphasizes the importance of assessing the situation calmly and calling for trained professionals if necessary.

Understanding a mentally disturbed person’s behavior can be unpredictable and potentially volatile, so immediate confrontation could escalate the situation and lead to harmful outcomes. By approaching the situation calmly, security personnel can observe the individual’s behavior and determine the best course of action without increasing tension. If the situation appears to require professional intervention, contacting mental health crisis teams or law enforcement trained to handle such situations is essential.

In contrast, ignoring the individual may leave them without support and potentially lead to a worsening situation. Restricting their movement could also provoke fear or aggression, making it more challenging to manage the incident peacefully. Overall, prioritizing calm assessment and professional assistance reflects best practices in maintaining safety and supporting individuals in distress.